Hot Dog
Do you not consider there may actually be a gap in service standards here that needs addressing?
All very well to leap on the RB Bandwagon, but if something is substandard would it not be a good idea to look at improving it?
It costs 25% less to retain a customer than to find a new one.
EWL
737opsguy.
I did make numerous phone calls to Sales and res, but that is something I should have done and now will.
I will go through Mary Tassone in groups to get the right path. She is a dream to deal with and nothing is too much trouble for her.
Thanks for correcting the brain fade.
Regards
EWL