That CX didn't terminate the individual involved is tacit admittance of a systemic failure.
It's starting to verge on negligence what's going on with recruitment/training. Is this why CX has completely stopped recruiting locals? (apart from those already on a cadet course). According to the third floor drunks, all new hires in 2015 are to be xpats.
I wonder what CAD made of that MOR ASR?
Or does the negligence extend beyond the training department?