Jet2evac
We have now arrived at a time, certainly in the loco market, when the CC are now employed more as sales people than guardians of the SLF's safety.
1.Management recognise this, hence the vast majority of time on recurrent training is "sales technique" or some other meaningless "take me there" rubbish.
2. The SLF accept this as the norm, wearing headphones, reading their paper, picking their noses, chatting or whatever comes to mind rather than watching/ listening to the safety brief.
The sole guardians of the whole operation are usually the crews, both flight deck and Cabin. They try, and usually succeed, to do their best in very challenging circumstances; getting little support from management (see 1above) and no respect from the SLF. (See 2 above)
Most of the time it bumbles along OK until something goes wrong, say an unplanned evac. Then all hell is let loose, SLF videoing it on the their phones which should be off but frequently aren't. The press (oh dear), sensing a scoop, construct a "we were all going to die scenario", and subsequently the pax, sensing a claim for "compensation" as "we were all going to die." It was in the papers!
If we recall the BA 777 crash at LHR, next day, the crew were treated as heroes; full press coverage with the Captain and FO paraded in the full glare of BA's headquarters. A similar incident with a LOCOs and what happens?
Last edited by Ivan aromer; 25th Sep 2014 at 18:51.