In respect of my posting #3, I have just received this email :
I am writing to you in response to an e-mail we have received from the Train Manager onboard your Eurostar Journey last week.
You Train manager xxxxx has explained what happened onboard and has asked that we contact you to both apologise and arrange for a gift to be sent to you as a gesture of goodwill. From her account it does seem that the onboard staff did all they could to manage the difficult situation onboard but unfortunately the actions of some of your fellow passengers did affect your enjoyment of your journey.
If you are able to send me your home address then I would be happy to arrange for a gift to be sent to you.
I hope to hear from you soon.
Kind regards,
xxxxxx
Eurostar Traveller Care
A difficult situation very well handled by Eurostar both at the time and subsequently.