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Old 15th May 2003, 21:44
  #34 (permalink)  
ferris
 
Join Date: Apr 2001
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Keeping the pax informed?

Maybe airlines generally need to re-think about how much info they give pax.

On another thread recently (so many threads, so little time ) I read about a dead-heading pilot becoming alarmed at the pax reaction to a go-around. Near panic in the cabin.

Maybe the drill could include an announcement in that calming, authorititive tone "Nothing to be alarmed about, going around". Education has got to be the way to go. Stop all this 'near-death' reporting crap. I think the public would be much more tolerant if given a little info in the seatbacks, a quick announcement etc. If you treat them as sheep, how else can you expect them to react? Might even RAISE the profile of the industry, from a safety angle.

Just a thought.
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