Ah ! Thanks maxy101.
In the outfit I work for the comments range from snide under-the-breath to in-your-face aggressive. Not BA, therefore. Just typical modern youth behaviour. CRM training not working here, methinks !
Reports of such behaviour are most likely to result in one being branded a moaner, a trouble maker or unsuitable for the position.
This was the basis for my "anti-CRM" post earlier - the CRM message simply is'nt getting through. The training, as currently presented is an ineffective joke in my experience.
Henry Ford -- "History is bunk, as taught in schools !"
Anthony Carn -- "CRM is bunk, as taught in my experience !"
I have a vision of readers of this lot to be striken with horror - someone who
dares to criticise this great new, trendy thing called CRM !
I'd better stop here - I seem to be responding to my own posts to some extent.