maxy101
Anthony , You must work for BA!!
Does that mean that I must work for BA (ie. That it is essential that I sample the experience of being in their employ) ?
Alternatively, does that mean that I must work for BA (ie. That it is obvious to you, based upon my previous post, that I currently am employed by BA) ?
CRM training should, IMHO, include lessons in how to convey one's desired message in an unambiguous way. It's not easy, I must admit (especially when the recipient of the message is as dim as wot I is).
