As a recent Arik passenger LOS-PHC it was most frustrating being delayed by over an hour "due to operational reasons". Sitting in the shambles that passes for the terminal and hearing an announcement delaying yet another flight as a machine landed had me thinking they were playing musical planes with the next plane to land being allocated to the most delayed departure, none of which instills a hell of a lot of confidence from your customers, I can assure you.
I am going to request AERO next flight, so I don't need to suffer that particular mess again.