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Whirlybird nice to see you posting again
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Baleares Your instructor should sign off your logbook after each flight
A friend abandoned training due to family circumstances, Almost 10 years later he restarted lessons at a different training establishment....The CAA accepted all his "signed-off" hours in his logbook.
You have paid for your hours trained and exams passed. I would consider sticking it out until the Skills test, as you have already paid. Speak to the boss of the ATO. Tell your grievances and ask for a solution (change of instructor?)
If an agreeable solution is not found, Tell them you intend to write to the CAA.
Remember They are NOT Government officials,they are a business,selling Flying- training....If their service has deteriorated since you paid the last lump of money,it could possibly be seen as a constructive breach of contract.....Your local Trading Standards office is there to protect the public from rogue traders.
Consider visiting them.
Write down all that is concerning you, make it short and factual each point should be a short paragraph and the whole thing should be less than an A4 page
Presenta copy to the ATO and ask for their comments.
You then have a clear and concise case to put to the CAA and local Trading Standards.
If you were in the same position, taking driving lessons,what would you do?
Well, you ARE taking"driving lessons"...same consumer laws,just tighter regulation on ATO's and Student Pilots.
REMEMBER! You are the customer, you have a right to expect certain standards for your money....once you have paid for exams,lessons,etc. THEY ARE YOURS.
The ATO can bluster all it wants but they have to hand over the properly completed paperwork. (Instructor may modify his attitude if he knows that his behaviour has gone to the boss. there's no excuse for lying, no matter how desperate he is for the income from your training hours. )
Good luck, show them you will not accept being messed around.