Where I work we got the first joint CRM F/D-CC las year. First part is specific for the function, second part together F/D+C/C. That proved to be invaluable, because if we have to work together, we need to speek the same language and to know the most of eachother's job and necessities. We were invited to talk about our past experiences and encouraged to explain what we need from eachother, what to avoid etc. An open mind is a must in a working environment where every detail counts and could make the difference. And the most you know about what could make the difference the better.