'MG wrote: Odiham, a few years ago, regularly used to book the same old diversions, regardless of colour state. Not much use having a div that's showing 'red'. The stn ops room FOA was the one given the job, without a helping hand, and the duty flt cdr (or equivalent) was never consulted'
The lack of training given to the FOA is not their fault. It's the fault of the hiearchy. Easy to blame the lowest rung on the ladder when the problem lays much further up. Sounds like a complete lack of internal processes to me....