It made me laugh, but the truth lies somewhere between the extremist views and the ones claiming Qantas t & cs are the norm. I've had some funny overnights with Qantas crew. There are certainly some eccentrics in the rank and file. Having said that, they are in every airline. Qantas just seem to have a few more.
If Qantas is so competitive you'd see it growing. It's not. It's not ideological warfare. It's plain and simple. If management can make a buck for the shareholders they'll make an buck extra for themselves. I can't see Elaine making a buck ever, in any company. He's just a bean counter at heart.
Jetstar Australia was/is a good idea. It's also a pretty good business naysayers beware. I can't see the Asian franchises doing to well. Ever. The only people who make money in Asia are Asians. Asia is littered with failed western enterprise and stolen intellectual property. That is how they do business.