Harold, I do wonder sometimes if you are indeed a company chap, or perhaps you are merely playing agent provocateur. How many of us have any faith in the CSR, or for that matter the FRMS et al?
There is, and will continue to be, a majority of us who will remain disengaged with the company. The basis for this is that from a management perspective in terms of policy and action, this is precisely the intention.
All the wonderful layers of bureaucracy run by those empire builders we know and love place a convenient filter in the way of open, concise and clear communication.
Now you can pontificate to your hearts' content, but unless it impacts directly and publicly on the brand image then there is a snow balls chance in Mirdif of any substantive change.
That is the expectation, we fly the planes, others do the managing, you are fooling yourself if you genuinely believe otherwise.
I would love to be proved wrong, but what I see everyday merely confirms what I have always thought and concluded.