PPRuNe Forums - View Single Post - RAF Careers office tells people "bar is being lowered" for entry.
Old 26th Apr 2014, 13:30
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Mr C Hinecap
 
Join Date: Jun 2001
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I was told that quite recently, a year or two ago, an Ops Wing on a FJ base was referring to the resident FJ Sqns as its "customers".
Seems a pretty reasonable approach to take. The resident Sqns require certain services and functions for them to do what it is they do. The station provides those services and functions - ATC, Admin, MT etc etc. The rotary world understands providing a service to it's customers (mostly the Army) and the word has been used in service provision lingo for many years now.

If I provide services, why shouldn't I see those I provide to as my customers and seek to keep my customers happy?
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