I'm assuming the crew followed the VDGS as everyone always does. If they confirmed the correct aircraft type as we always do, then they are not to blame. How can anyone judge proper gate positioning on an airplane the size of the 380. I understand if the gate trucks are in position on the little circle or square etc...
There is no published guidance for gate positioning in YYZ and as close as YYZ is to Khartoum operationally, I am sure there is an element of trust in the guidance system provided by the GTAA.
If the crew gets spanked by EK, then every time I am slightly unsure of how close the gate is, I will stop and request a tow in or marshaller guidance (as per OM_A). Even during the ****show in DXB we are about to witness.