Why the aggression towards CX management? The Swires Group appreciate the valiant efforts of the talented crew, that's why they have been rewarded by not being nominated to attend any Star Chamber for a period of 12 months (valid from date of issue and non transferrable between other staff members). It is not in CX charter to reward Pilots with additional niceties for coming to work and performing tasks such as saving an aircraft from certain catastrophe. These are things that are expected from the professional pilot ranks at all times.
With responsibility comes accountability