Moosp said:
The accident report reads like an impossible task. Only superb airmanship saved the aircraft and the lives of the crew and passengers.
It is appalling but very predictable that CX senior management decided to ignore this award. The board appear to do everything they can to denigrate the skills and competence of the pilot (and engineering) workforce in an ever increasing attempt to destroy pilot and professional self esteem. I assume it is based on the notion that if you can convince the pilots and line staff that they are worthless, they can be paid and treated as such.
As was mentioned above with respect to Capt. Sulley, the management of American squeezed the maximum public relations advantage out of that incident, leaving the American public to assume that the entire pilot workforce of American Airlines was like him. A brilliant, if slightly dubious, PR recovery.
Knowing most of the fleet management of CX I am sure that most of them tried to push it upstairs to get at least some support for this. This would have been stopped at either DFO or Board level. Yes, I know it is IFALPA and they are, God forbid, a UNION organisation but they do more research, development and implementation of flight safety and the improvement of aviation structures than any other organisation outside of NASA and the NTSB. CX then goes on to take the free benefit from this research.
Many people are alive today because these pilots had superior skills, knowledge and training, and not just that gained from their CX experience. As we see with MH370, the cost of a hull loss in human, logistics and public relations costs is massive, and may break an airline.
That senior management of CX do not see the advantage of a skilled line workforce is one of the fundamental aspects as to why CX is now losing market share to airlines who do.
Reprinted here as not a truer word said in recent times!
Nosegear said:
Remember the "Worlds Best Cabin Crew" award and the crawling, over the top dog and pony show that went along with that? And what do they do, I mean, really.....? Now here we have two genuine heroes, in the same vein as Sully and his FO, and CX does nothing....it beggars belief but does show us what they truly think of us and where the 'power' lies here. I'm personally appalled but I really can't say I'm surprised.
To the both of you, hear hear. Sorry not adding much to the discussion but I really wanted to express my support for your comments.