MAN has room for improvement, make not mistake about it but it is not as profound as some would have us believe. Recently flown to SYD and there you have to pay for luggage trolleys too and also pay to pay extra to enter the airport by public transport. Get a grip.
As for the Europe and back in a day argument, it's a very romantic view of business travel. Very few business travellers (white collar and blue collar) actually make day visits to Europe. Full stop.