I'm afraid I have to agree, the car village is not user friendly at all. The trains to/from the airport are frequently delayed or cancelled at the last minute. Lack of real time information & multiple use of platforms at Piccadilly are also an obstacle to the unwary. I recently travelled all the way from Edinburgh to Manchester Airport on time all the way - only to stop about 500M from the Airport platform, where we waited for almost 20 minutes. The station Gents were locked shut, the waiting room overflowing & one poor guy in the cafe trying to serve about 30 customers.
Some buses, esp the 200 are severely affected by the metrolink tram works on Ringway Road.
One can only hope when the tram & station works are completed, some improved service & reliability will ensue.