If you're new to the forum and frustrated at not getting instant, useful replies it's time you had a think outside your own circumstances.
We are not operating a call centre or tech support line. We struggle to keep highly experience contributors helping out on all the wanabee forums across the site. They get thoroughly hacked off at getting asked the same things several times a month and this goes on year after year.
Yes, they will comment on changes in the systems or situation but they have every right to expect someone who is supposed to have a professional attitude to do some initial legwork and spend a couple of days reviewing the vast amount of information here.
Yes, it is important to you but it was for someone else last week and the week before that and the month before that. There is an incredible resource here for you all - get the legwork in first and show it in your posts. That way you'll get the respect, interest and attention of experienced pilots who did it all on their own before PPRuNe or anything like it was conceived.
As far as most pro pilots are concerned you are getting the vital stuff on a plate and you all collectively need to earn their assistance.
Regards from the Towers
Rob