2nd Language for Cabin Crew
Facelookbovvered
Agree that most travelling Europeans speak English, as a second language, but crew give a much better impression to passengers when they can address them in their own language, rather than "shouting very slowly in English" which is the default position adopted by your average Brit - or American. I recall a trip with Pan American when a senior steward, who clearly should have known better, resorted to the aforementioned communications technique when speaking to a Dutch passenger who clearly spoke English at least well as said steward, but simply hadn't heard correctly what had been said!
As an aside, your average DB train "clippy" on IC or ICE services speaks English, and usually another language (not necessarily Turkish!!) - try getting a second language out of a Virgin Trains employee, unless it's "foul" one that originates from the sub continent!!!
A major step forward for Monarch, and other UK airlines, would be to employ cabin crew with appropriate language skills. If Norwegian only employed Norwegian speaking staff, they wouldn't have proved as successful at Gatwick as they undoubtedly are.