Actually , sometimes you don't . All the ins and outs are not fully disclosed to cc or flight deck until you are there . Hence the reason for forums such as this . If YOU don't like it , then don't read it . you have had a good experience so far . I wish that it changes so that you can see how quickly the gold turns to
. but even one bad experience is worth others knowing . so that as you suggest , others can decide to join OR NOT !!