Why should someone not charge you a callout fee if you ring them at 9pm at night when they're home and ready for bed?
I'm lucky in that I fall into the category that most refuellers won't charge the callout fee to. But when it's 3am, it's 4 degree's, or it's pouring rain in the wet season, and I've just woken this poor bugger up to come and throw 500L's of fuel on, I sometimes wish they would just charge the fee to the company.
I bet if you called a plumber at that hour, they're sure as hell not just going to charge you the normal rate.
If we have to call an engineer in on a weekend or public holiday, or at night, they charge a higher rate.
Where's the problem?
morno