Website still taking orders
I assumed that since there was no recent complaint activity and the website showed 2013 offers, that the previous problems had all been resolved.
I placed an order with them well before Christmas. Nothing received, two emails to customer services and no response. Tried the telephone number and it's a dead line.
I wonder if Pilotwarehouse and Proviation are linked??
I'll be cancelling the credit card transaction and have since ordered through Transair, which was a thoroughly pleasant experience all around.