The threads you mention are both here on this forum and can be accessed using the search function that PPRuNe provides.
If your company SOPs are continually at loggerheads with CRM than you only have a few options:
1. You bring the shortcomings to the notice of your management.
2. If 1. is not possible then you bring your problems to the notice of your regulating authority.
3. If neither of the above options are possible you should consider contacting the UK CHIRPS organisation and bringing you problems to their attention, they may be able to contact your authority or give you some good advice.
You will find Chirps here:
CHIRPS