Cleared Visual, I hear you and what you are saying for the most part but you are preaching to the choir..... I do think you may be simplifying some of the issues a little, however (as an previous employer and business owner prior to becoming involved in aviation many years ago) I agree with many points you raise with reference to treatment of customers and I will add - their own staff.
You may be reading my post above and feel that I am an apologist for the company. I am anything but such.... I would imagine that these latest issues are enough to destroy any remaining credibility the company had in the eyes of the fare paying public which is a real shame as 7-8 years ago it was a great little company to work for.
