If you think it is ok or 'fair' to post un-verified customer complaints on on open forum about the airline that YOU work for, the same one that pays YOU each month, then you mate are as bigger moron as Soul Planet.
There's means and ways of doing things if you are not happy about something.
You are right about one thing, the company is getting what it's paying for.........
Mods, can you remove this thread, it's offensive, un-verified nonsense by someone who probably doesn't work for CX.