I think you'll be sorely disappointed with MS extending support any further. How many years are you expecting MS to continue supporting people who refuse to change? People have to take some responsibility for their own behaviour.
A computer is not a toaster, despite what the marketoids have managed to convince people of! It's a highly complex device that needs maintaining. If a small company can't budget a few dollars a week per PC to cover issues known years ahead of time then more fool them. How the hell do they cope with anything else with a fixed and known lifespan?
Last edited by le Pingouin; 17th October 2013 at 06:01.