This is madness, your lack of knowledge on our fam flight process is indicative of your lack of knowledge of what goes on. If you are not familiar with this then what are you familiar with? You rhetoric is wonderful but baseless as you have no clue what is ACTUALLY happening at the units. For you to then discuss this over coffee with pilots is anything but irresponsible. I attack you cos you are attacking a unit that is getting on with business, as a controller you are implying that me and my team are useless. You blatantly indicate you have no idea of our our fam flight process yet know everything else, what a joke.