PPRuNe Forums - View Single Post - Virgin pax numbers falling
View Single Post
Old 26th Jul 2013, 04:07
  #10 (permalink)  
Jabawocky
 
Join Date: Jul 2007
Location: in the classroom of life
Age: 55
Posts: 6,864
Likes: 0
Received 1 Like on 1 Post
Virgin do not have a monopoly on Bogans, Qantas has just as many.

So when chosing who I fly with I now consider bogans ppm as about the same, flight times about the same, the way customers get treated by the company, not the same and the way staff are treated by the company, not the same.

Net result, VA get the $$ every time. The only exception is when there is a really good reason to go QF, even if they were cheaper.

QF would have to do something miraculous to win our company business back. And that was from a staunch loyal QF customer(s).
Jabawocky is offline