But they did not know if the delay would be two minutes or ten! they did not wait; as soon as they perceived that the plane had stopped they were out of their seats. And it would not affect what time they actually got to de-board. My point was that EJ have good discipline and BA do not. I think the EJ cc are just way more professional than than the BA team.
Last edited by mross; 11th Jul 2013 at 18:47.