Those who work at MAN or in the ground handling industry will know what it's like these days, and I think it's totally unfair to call the staff 'lazy'.
For MAN at least, over the past 18 months there has been HUNDREDS, if not THOUSANDS of staff laid off from the 3 main handling agents, despite the fact flights and passenger numbers have increased
Airlines are penny pinching and subsequently paying peanuts for their ground handling. I'm sorry, but no sympathy what-so-ever. If you as an airline are willing to give your business to a handling agent, who undercuts the others by 25%-40% then what the hell do you expect
Staff are being worked to the brink of death, not because they want to help out the companies or airlines, but because they don't want to leave their colleagues in the ****.
Something has to change but it wont...