AIA is an absolute joke. We arrived at airport very early (9.15) for 12.10 flight to FRA on Sat. Went for some food and joined the very large FRA queue at 10.25. Queued for 1 hour 5 mins to drop bags off. Then queued another 35 mins at Security. Boarded plane at 12.05 and flight was delayed by 30 mins waiting for pax who were behind us.
Why is it we are literally at check in desk 2 minutes yet it took over an hour to deal with all pax in front of us. I feel very sorry for any elderly or infirm pax who have to remain standing that length of time.