Well, they ARE exploiting their staff. we all know this, yet some do not dare to tell here it seems.
Ryanair is guilty of False self employment.
There is no doubt about this, and the various current investigations against FR prove that the countries where FR is operating are finally waking-up.
They also exploit passengers by its very confusing website design.
I am a passenger, so I am entitled to give this opinion by the way...
Exploiting is how they make their profit. it is their business plan and core of their operation.