PPRuNe Forums - View Single Post - AA Customer Feedback
View Single Post
Old 3rd Feb 2003, 12:14
  #20 (permalink)  
Eastwest Loco
 
Join Date: Apr 2000
Location: Devonport Tasmania Australia
Posts: 1,837
Likes: 0
Received 0 Likes on 0 Posts
Alpha Charlie Bravo, and everyone else - there are many instances when QF is actually cheaper than DJ.

A lot of people sucked in to buy over the net fall for this little trap, and pay too much by booking DJ. The web aint always the right way - check with a travel professional as well, and many outlets can sell you the QF or DJ web based fare at the same price after checking all options.

The same applies to Hotel room - tours - everything.

Also I would like a dollar for every time someone comes into my office because their internet booking is "wrong" and they want to fix it. That and the people who are billed 3 times for the one trip because their server had a brain fart at the wrong time and delivered them 3 confirmed seats for each passenger with no recourse for refund.

I do question bottom line fares, excluding the throw-away midweek off-peak fares being so much cheaper.

Levels when EW was in existence were quite reasonable on TN and AN despite the small threat posed by EW via ports and small volume.

Best all

EWL
Eastwest Loco is offline