This is such a typical airline thing.
Confrontational management out of their depth.
I just cannot understand what their objectives are.
They think they are running a business.
They are destroying a business, and as a result of the obscene renumeration system think they are doing a good job.
Easy are a business who have achieved sucess largely because poorly managed competition.
They have now achieved the same status as the competition.
I hope things change soon.