HK
I agree with you totally!
Many moons ago( cue zimmer frame! ) on a B727 flight I put Mr KHI in charge of economy. A certain lady who has since been sacked took the **** out of him in the back, and when I intervened the reply was " but she'll go to the CEO "....
I explained that if he wanted to be a supervisor he should exercise his skills etc etc, but he found this very difficult! The FA in question was istting in a PAX seat eating her meal beside pax chatting away as if on holiday and he said nothing!
George, wherever you are...God Bless and good luck!
JB: yes he came round a bit as a supervisor, but TOO TOO nice!
Cheers