We do have a very efficient dept here in QR,it's called the termination dept at the QR tower(3rd floor)..I suggest you go there and have a chat with the guy( not sure about his name,I think Mr Careem..),sure he will be able to answer your questions,at least some of them.
I agree that is probably one of the few places that is efficient in QR. However, nothing will be gained by 'visiting' level 3.
However, alot can be gained from peoples real world experience and this thread is very relevent considering the problems alot of people are having in QR at the moment........ I know if I were in some of the shoes of some people I know here then I would also want to know this information; As well as for all the star struck QR wanna-be's who after joining may have to leave for many reasons.
So for those with the experience of leaving recently (whether its officially or unofficially) your experiences are welcome.