In my book HC has it right:
If it is not working/defective you are grounded, unless:
your MEL allows it, but you must comply with the conditions;
it is something that you do not need for airworthiness (e.g. the drinks cooler)
There seems to be a story behind what you are saying, although you don't give much detail.
Remember, you are required to record a defect in the techlog, if you find one. That might make an engineer's attitude a little different because he/she then needs to commit himself in writing. But do keep talking to them: engineers have a lot to give us.
The type of things you mention are relevant to airworthiness,and if they are not in the MEL, it is a defect and you are grounded (IMO).
Last edited by Helinut; 13th Oct 2012 at 19:11.