Zorab64, I read with interest your post and agree with a great deal of what you say. Although you make no mention of motivation, feeling of self worth, will-co and can do attitudes, good will, etc. All of these have been eroded by the process that NPAS has gone through and the pressure placed on managers to deliver the perhaps undeliverable. Maybe focusing on just cash saved (and that is debateable) instead of the effect on the workers that will be asked to deliver, is a tactical error in my view.