PPRuNe Forums - View Single Post - Ryanair Overheats Passengers At Eindhoven Airport
Old 23rd Aug 2012, 05:19
  #112 (permalink)  
jackharr
 
Join Date: Aug 2006
Location: Nairn, Highland
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"Opting out of insurance is easy - select "No insurance required" in the first drop-down menu and confirm your decision to opt out on the next page. Done, no charge"
After some 20 minutes of trying various combinations, still no drop down box. It probably was there but Ryanair sure made it difficult to find in the hope that I would give up. I did.

But it begs the question: "Why have to take positive action to opt out of something?" It should be positive action to opt in. Well that's easy to answer - Ryanair are more likely to rip off the punter this way.I wonder if Ryanair actually read threads like this? A few tweaks to their operating methods and they might win over a lot more passengers. If Ryanair listened, many of us would wish them well. But at the moment........
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