Do you have Blue Card
No. However, I'm not the type that would desert an airline on one bad experience. It took at least 10 bad ones before I gave up the ghost on EI.
I would have thought, though, that BA would have put in a special effort in setting up on this route and create a good impression. I haven't used a check-in desk on short haul over a great many years so, having to waste an hour on a snail-like queue, was a very frustrating experience. I mean it's 2012 and no self check-in? In addition, the very abrupt and sullen check-in bloke never even looked directly at me during the entire check-in process. Probably he was totally cheesed off as well.