BA at Dublin
Decided to see what the new BA experience DUB - LHR was like and booked 5 of my upcoming flights with them as a test.
Flight No. 1
No online check-in.
No airport machines to check in on.
Luckily I arrived at airport 2 and a quarter hours ahead of departure time. Only three check-in desks manned, one reserved for the oligarchs. Had only hand luggage but had to line up behind a long queue of very large bags, no doubt many going onwards from LHR. Took just under one hour to get to the desk and get checked in. You would think that, with only desk check-in available, they'd have made some effort to man the vacant desks.
Flights 2-5
Within 7 days of booking the other four flights I have already received four emails that they are all cancelled and I have been rebooked on earlier/later flights.
What a way to treat customers.