Telstar,
Unfortunately for Ryanair, even the average passengers are more and more conscious nowadays, better informed. They realize what FR's tricks are, it's no more secret. That does not arouse sympathy even among the most loyal customers, I'm sure. As FR shows no mercy towards airports / communities (where also the local taxpayers live), customers' loyalty too is far from unconditional. As long as flights are cheap, pax continue playing with Captcha and from time to time do make some purchases. But in many cases prices have risen quite dramatically, haven't they? What does that mean?
The customers' loss can be triggered also by many other things. One group of reasons: cutting routes and lowering flight frequencies. Many pax from TMP used to connect flights in HHN. Without any guaranties, on their own. But when frequency drops to three flights per week, it's virtually impossible to connect anything. Not any more. Hence, the amount of pax on this route will go down even further, the LF on former "connecting flights" will drop as well. Cutting the branches sometimes pay, sometimes not at all.
Last edited by pee; 14th Aug 2012 at 12:18.