@yabancy #98
excellent ! You know exactly what you are talking about. Unfortuntely you must be an "insider" in Turkish aviation.
I couldn't write it better. I like to add, that all this we read heré is not a problem of just THY, not at all !
It's the same all over Turkey, with all Turkish operators. Intentionally I do not name them airlines.
It's all based in just their Turkish "culture" or at least what they believe their culture is.
Not to forget the heavy influence of all the Management guys with army-career which equals to Zero CRM in all divisions.
my 2 cents
