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Old 28th Jul 2012, 10:37
  #19 (permalink)  
mutt
 
Join Date: Sep 1999
Location: ME
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The amount of compensation to which you are entitled depends on the length of your journey and how long a delay you suffer.

In the case of delays of two hours on a journey of up to 1,500km you should be eligible for free meals and refreshments and two phone calls, emails or faxes.

For a journey of between 1,500km and 3,500km you must be delayed by three hours for this entitlement, and if your journey is 3,500km or more the delay must be at least four hours.

If you are delayed by five hours or overnight on any flight you will also be entitled to hotel accommodation. If you decide not to travel you will be entitled to a full refund of your ticket price and a free flight back to your original starting point.

If you are not offered these you should complain to the airline operating the flight.
If your flight is cancelled or you are denied boarding because it is overbooked, you will be entitled to compensation unless the airline can prove this was a result of "extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken".

These could include things like strikes, bad weather and political instability.

If the airline is to blame you will be automatically entitled to a full refund and a return flight to the first point of departure, or to have your journey rerouted.

Compensation for a cancelled flight varies depending on the length of your flight and how long your arrival at your destination is delayed as a result of you being rerouted. The amount to which you are entitled is as follows::

· €125 (£99) on a journey of up to 1,500km delayed by up to two hours

· €250 on a journey of up to 1,500km delayed for more than two hours

· €200 on a journey of 1,500km-3,500km delayed by up to three hours

· €400 on a journey of 1,500km-3,500km delayed by more than three hours

· €300 on a journey of more than 3,500km delayed by up to four hours

· €600 on a journey of more than 3,500km delayed by more than four hours
Google is your friend and as you can see your "entitlement" was food!
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