The incident was back in March 2002.
Allegedly the crew failed to de-ice the aircraft. Then lost one engine on takeoff followed by two fan blades from the other. With the remaining engine running rough they then spent 45 minutes in the hold so as to use a mobile phone to ask their operations what to do! Anyone from City Hopper care to comment? Please tell me this is just a vicious rumour as the incompetence and lack of airmanship beggars belief.