emergency calls, info wanted
Hi there,
For my company I am working on a document about emergency calls, MAYDAY and PAN PAN.
The problem I am faced with, is that there is little information in the books, although it is quite an important topic.
The info I've found in the books are e.g. ICAO DOC 4444. But that only describes the basic idea. Now I am looking for more experience from the field. I've spoken to colleques who state that some controllers won't understand a PAN-call, based on language problems etc. Can anyone confirm such a thing?
Does anyone know about an incident in which an emergency call should have been given, but where the crew was reluctant to do so, or maybe the otherway around, where they did, but that it was a bit overdone?
And what do I expect from ATC? I've spoken to a ACC guy from Amsterdam, but I have the impression that it various from country to country. (Or maybe from FIR to FIR?)
Any thoughts out there?
Thanks.
skate.