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Old 21st December 2002 | 18:26
  #8 (permalink)  
dolly737
 
Joined: Aug 2001
Posts: 117
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From: Europe
Lump Jockey:

Since the focus of attention in CRM has shifted from the pure technical aspect towards the human factor in the last decade, the C (in CRM) today is more frequently translated with “CREW”.
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