Engagement survey Results`The spin"

[Firecat]

Message from the CEO - Engagement Survey Results
The ExCo team and I have reviewed our Engagement Survey results this week. Our overall score was 66%, this was a 4% decline from last year, and is a true indication of the incredibly tough year we’ve just been through together.

We were not surprised to see our engagement levels decline. In a year where we had disruptive industrial action, the grounding of our fleet and many natural disasters, our people really bore the brunt of the negative impact these incidents had.

This doesn’t mean we all stop doing the things that will make Qantas a better place to work, as clearly we need to do more.

The good news is that two thirds of our people are engaged and believe in where we are headed as an organisation, and what we need to do to get there.

There were some highlights and positives in the results. We scored highly on all questions relating to safety and in particular we were above the national norm for training our people to safely conduct operations.

We also saw some strong results in areas that are going through a great deal of change, such as Catering and IT. This goes to show the dedication and commitment our people have to building a stronger Qantas.

Over the coming year, we are going to see fundamental changes in our business. This is not going to be easy for our people, but we have to make the changes necessary to ensure we have a sustainable business that can compete in the domestic and international markets.

Over May and June you will be hearing about your team’s engagement results from your manager. I ask you to be honest and to work with your managers to find ways to improve your local workplace. Early in June, ExCo and some of our Senior Leaders will be getting together to define a roadmap and work out what areas we can focus on.

We will come back to you after this workshop and let you know the action we will be taking to build a better and more engaged workforce. Where's the barff bag?